Trusted Hand | Platinum Care

Professional House Help Services

From Daily Cleaning to Cooking and Childcare, Platinum Maid Services Delivers Dependable Professionals For Every Need

Premium Services (Cook | Maid | Baby Sitter)

Portrait of a young woman cooking food in the kitchen

Our professional cooks bring expertise, passion and precision to every meal they prepare. Skilled in a variety of cuisines, they ensure hygienic cooking, balanced nutrition and delicious taste tailored to your preferences. From daily home meals to special dishes, our cooks deliver quality, consistency and care in every kitchen.

A woman wearing a yellow apron and gloves cleans a wooden kitchen counter with a cloth. Sunlight enters through the window, brightening the space.

Our professional maids are trained to deliver thorough, reliable and detail-oriented cleaning services. From daily household chores to deep cleaning, they ensure a neat, organized and hygienic living space. With a focus on trust, efficiency and care, our maids help make your home comfortable and stress-free.

2 years old girl

Our professional babysitters provide safe, caring and attentive support for your little ones. Experienced in child care, they ensure a nurturing environment with proper hygiene, feeding and engaging activities. With patience, responsibility and a gentle approach, our babysitters give you peace of mind while your child is in trusted hands.

Frequently Asked Questions About Our House Help Services

Your questions answered about Platinum Maid Services
What types of house help services do you offer?

We offer a wide range of trusted and professional house help services designed to make your daily life easier and more comfortable. Our services include:

  • Cook Services: Skilled cooks for preparing healthy and delicious meals as per your taste and dietary needs.
  • Maid Services: Reliable maids for cleaning, dusting, washing, and maintaining a hygienic home.
  • Babysitter Services: Caring and experienced babysitters to look after your children with safety and attention.

We provide flexible options including Part-Time (6 hours), Full-Time (12 hours), and 24-Hour Live-In services, so you can choose what best fits your lifestyle.

Our goal is to deliver dependable, well-trained, and verified staff who ensure comfort, care, and peace of mind for your home.

How do you determine your pricing for house cleaning?

Our pricing is designed to be fair, transparent, and flexible based on your specific needs. We determine the cost of house help services based on several key factors:

  • Type of Service: Whether you require a cook, maid, or babysitter.
  • Working Hours: Part-Time (6 hours), Full-Time (12 hours), or 24-hour live-in services.
  • Experience & Skills: Highly experienced or specialized staff may have different pricing.
  • Job Responsibilities: The scope of work such as basic cleaning, deep cleaning, cooking variety, or child care requirements.
  • Location: Pricing may vary slightly depending on the city or service area.

We ensure there are no hidden charges, and all pricing is clearly communicated upfront. Our goal is to offer high-quality, reliable services at competitive and affordable rates.

If you share your requirements, we’ll provide a customized quote that best fits your needs and budget.

Is your house help service insured and bonded?

Yes, we take safety and trust very seriously. While the structure of coverage may vary by location, we ensure that our house help services are backed by strong verification and security measures.

  • Verified Staff: All our cooks, maids, and babysitters go through thorough background and identity checks.
  • Trusted Hiring Process: We carefully screen candidates based on experience, skills, and reliability.
  • Replacement Support: In case of any issues, we provide quick replacements to ensure uninterrupted service.
  • Customer Safety First: We prioritize professionalism, accountability, and your peace of mind.

If you require specific insurance or bonding details, our team will be happy to provide clear information based on your service location.

How do I can opt for services?

Getting started with our services is simple and hassle-free:

  • Contact Us: Reach out via phone, WhatsApp, or through our website inquiry form.
  • Share Your Requirements: Tell us the type of service (Cook, Maid, or Babysitter), preferred working hours, and specific needs.
  • Get a Customized Plan: We’ll suggest suitable candidates and provide pricing based on your requirements.
  • Pay Registration Fee: Proceed with a nominal registration fee to confirm your booking.
  • Select Your Helper: Choose the candidate that best fits your needs.
  • Service Begins: Once confirmed, your selected house help will start as scheduled.

Our team ensures a smooth, transparent, and quick onboarding experience for your convenience.

What happens if I am not satisfied with the cleaning service?

We are committed to your satisfaction and strive to provide the best possible service experience.

If you are not satisfied with your house help, we offer:

  • Quick Replacement: We will arrange a suitable replacement as soon as possible based on your feedback.
  • Support & Assistance: Our team will understand your concerns and work closely with you to resolve any issues.
  • Flexible Solutions: We make adjustments to better match your expectations and requirements.

Your comfort and peace of mind are our top priorities, and we ensure that you receive reliable and satisfactory service at all times.

Do you provide your own cleaning supplies and equipment?

Our services are designed to be flexible based on your preference.

  • Client-Provided Supplies: In most cases, customers provide cleaning supplies and equipment to ensure familiarity and suitability for their home.
  • Optional Arrangement: If required, we can assist in arranging basic cleaning supplies at an additional cost.
  • Custom Preference: You can specify your preferences during booking, and we will accommodate your needs accordingly.

This approach helps maintain quality, convenience, and ensures the best results for your home.

How many leaves is a house help entitled to?

Leave policies are designed to be fair and ensure smooth service:

  • Monthly Leave: House help is entitled to 2 days off per month.
  • Emergency Leave: Additional leave may be considered in case of genuine emergencies with prior notice.
  • Mutual Understanding: Leave schedules are planned in coordination with the client to avoid any inconvenience.

We ensure a balanced approach that supports both your needs and the well-being of our staff.